Is your AirTalk Wireless phone stolen or lost? Along with the mobile, you also lose your SIM card too and money if you had a hardshell phone case on it. I feel sorry that you have lost your mobile phone. A good initiative started by telecom operators is that they are offering SIM replacement and phone replacement programs too.
Airtalk Wireless Replacement Phone
When you opt for the AirTalk Wireless ACP program, you get a free touchscreen mobile phone with at least 4G LTE connectivity and a monthly discount of $30 on wireless phone or Internet usage services. If your phone is lost then you can ask for an AirTalk Wireless phone replacement.
Here we have gone through a guide on how to achieve device replacement, the company's policies, and all the possible situations right now in front of you.
As a mobile phone user, you need to notify your telecom operator about the lost phone or SIM card for two reasons -
- Block the SIM card from being used by any other person
- Erase data from your device
How to Report Lost AirTalk Wireless Phone or SIM?
If your phone is stolen or lost, you will have to report it to AirTalk Wireless for further investigation/procedure. You can easily do so by calling customer care at the toll-free number +1 (855) 924-7825.
If you are seeing this article on the latest smartphone, then you might see a direct calling option when you select the above-mentioned numbers.
AirTalk provides replacement phone when the phone is lost or stolen. However, this service is not free as you will have to pay a certain nominal fee for that. Whatever may be the charges available customer care agent at AirTalk will let you know or if you have emailed then you will get a reply with all details within 2-3 working days.
Alternatively, if you have another unlocked handset with you, you can easily get it on the network and enjoy the ACP benefits. Please note that if you have got an iPhone with ACP program, you can't get the same device again. It will be a basic replacement phone with touchscreen functionality running on the Android operating system.
You can also email them at -
Monday - Friday: 8:00 AM – 8:00 PM CST
Saturday: 10:00 a.m. - 7:00 p.m. CST
So that's all about the Airtalk Wireless Replacement Phone request and how to request one such.